FAQs 

Is there an order quantity minimum?

Yes. Due to increased order volume our minimum order quantity is now two dozen. 

Do the cookies come in a box or will they be individually wrapped?

Standard orders are packaged in a bakery box. We also offer the option to individually wrap the cookies in a clear bag with color coordinating ribbon for $1.00/cookie. 

Can I send you the invitation or photos of designs I like for you to work off of?

Yes! We love working off of customer provided designs. Please email as many details as you'd like with your order. The more details the better! 

 

Please note: All of our designs are done free-hand - we do not use stencils, tracers, and/or decorating aids in the process. Therefore, we cannot guarantee our designs will look identical to inspiration photos provided though we will absolutely do our best!

Do you teach cookie decorating classes?

Yes we do! We have partnered with SkillPop to bring you monthly cookie decorating classes. Register for here for our next Cookie Decorating 101 class here.

 

Do you host private cookie decorating workshops?

Yes we do! Please email us at info@cookiesontheside.com to learn more about having a cookie decorating class at your next event!

Do you have a storefront?

We do not have a storefront, but we are popping up all over town! Please visit our events calendar to learn where we'll be next!

 

Do you deliver?

Yes! We deliver across the greater Charlotte-metro area.

How much do your cookies cost?

Our cookies are priced individually and begin at $3.00/cookie based on the design. The more detail involved in the design, the higher the cost.

 

Do you offer quantity discounts for large orders?

Unfortunately we do not. Every cookie is decorated by hand to become its own unique piece of art!

Due to increased order volumes, we now require payment in advance to reserve your spot on the cookie calendar. Once we have received your order inquiry and confirmed availability, we will send an invoice via Shopify to be paid within 48-hours of receipt. Thank you for your understanding.

Payment Policy 

Pricing

General FAQs

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© 2020 by Cookies on the Side | Charlotte, NC